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Privacy Policy

1. Introduction
AKGBTI (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or use our services related to bank exam coaching and test preparation.

By using our website or enrolling in our programs, you agree to the practices described in this Privacy Policy.

2. Information We Collect
We may collect the following types of information:

  • Personal Information: Name, phone number, email address, postal address, date of birth, and other details you provide during inquiries or enrollment.

  • Academic Information: Educational background, exam preferences, and related details needed for coaching and guidance.

  • Payment Information: Limited payment-related details (such as transaction IDs) processed through secure payment gateways. We do not store your full card or bank details.

  • Usage Data: Information about how you use our website, such as pages visited, time spent, and device/browser information.

3. How We Collect Information
We collect information in the following ways:

  • When you fill out forms on our website (contact forms, registration forms, etc.).

  • When you communicate with us via phone, email, or messaging platforms.

  • When you make payments for our services.

  • Automatically, through cookies and similar technologies when you browse our website.

4. How We Use Your Information
We use your information to:

  • Provide and manage our coaching and test preparation services.

  • Communicate with you about courses, schedules, updates, and important notices.

  • Process payments and maintain transaction records.

  • Improve our website, services, and student experience.

  • Send you relevant information, offers, or updates (you can opt out of marketing communications at any time).

5. Cookies and Tracking Technologies

  • Our website may use cookies and similar technologies to enhance your browsing experience and understand how visitors use the site.

  • You can control or disable cookies through your browser settings, but some features of the website may not function properly if cookies are disabled.

6. Sharing of Information
We do not sell your personal information.

We may share your information only in the following situations:

  • With trusted service providers (such as payment gateways or communication tools) who help us deliver our services, under confidentiality obligations.

  • When required by law, regulation, or legal process.

  • To protect our rights, safety, or property, or that of our students, staff, or the public.

7. Data Security

  • We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration.

  • However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

8. Data Retention

  • We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

  • When information is no longer needed, we will take reasonable steps to delete or anonymize it.

9. Your Rights
Subject to applicable laws in Delhi, India, you may have the right to:

  • Access the personal information we hold about you.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of your personal information, where legally permissible.

  • Object to or restrict certain types of data processing.

To exercise these rights, you can contact us using the details provided in the Contact Us section of this website.

10. Third-Party Links

  • Our website may contain links to third-party websites or services.

  • We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies separately.

11. Children’s Privacy

  • Our services are primarily intended for students preparing for bank exams. We do not knowingly collect personal information from children below the age permitted by law without appropriate parental/guardian consent.

  • If you believe a child has provided us with personal information without consent, please contact us so we can take appropriate action.

12. Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time.

  • Any changes will be posted on this page with an updated “Last Updated” date.

  • Your continued use of our website or services after changes are posted means you accept the updated policy.

13. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, you can contact us through the Contact Us page on this website.

Last Updated: 24-0702026

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